Our platform uses AI to handle tenant messages 24/7, categorizing requests and providing instant responses to common issues. This reduces manual workload and ensures no message is missed.

We triage maintenance, rent reminders, and service requests. Issues are auto-tagged (e.g., 'leak', 'lockout') and logged for easy tracking and follow-up.

All requests are logged in Airtable, giving owners and managers a clear, searchable record. Status updates and history are always accessible.

Yes. Admin views let owners and managers monitor all activity, track open issues, and review communication history in real time.

Our system connects with Airtable and supports future integrations for vendor dispatch, analytics, and dashboard access.

Yes. Tenants must subscribe to receive SMS updates, ensuring compliance and transparency. Opt-out is always available by replying STOP.